Personal Info/About

Deborah has proudly served the Valley's real estate needs since 1996. Born in Phoenix and raised in Tempe, she graduated from Arizona State University (B.A. journalism/public relations) and University of Phoenix (M.A. organizational management). As a Valley native, she has sold houses in nearly every city in the metro Phoenix area, though she specializes in the East Valley cities of Tempe, Chandler, Gilbert, Mesa, Ahwatukee and Scottsdale.

Deborah earned several professional real estate designations (ABR, CRS, GRI, SFR) through extensive specialized education and training, and has received many prestigious awards for sales production.

The majority of Deborah's clients are repeat and referred buyers and sellers ... evidence of the superior customer service she provides. She is honored to work with people of all ages, nationalities, and income levels, and she believes that every real estate transaction is a “big deal.”  Most importantly, she believes in the Golden Rule: if you behave ethically and treat others with honor and respect, you'll be treated that way, too. 

She and her husband Rusty Austerman (also a Valley native) live in Chandler. In their spare time, they enjoy travel, entertaining friends and family, and learning about wine.


Why Choose Deborah?
  • KNOWLEDGE: Born and raised in the East Valley, so Deborah truly knows the metro-Phoenix area
  • EXPERIENCE: Multi-million Dollar Producer Silver Society (for 10+ years of multi-million dollar production), Diamond Award, Master's Club Award, 100% Club Award, and Accredited Buyer Representative (ABR)
  • CERTIFICATION: Certified Residential Specialist (CRS), a designation achieved by only 5% of all REALTORS
  • TRAINING: Graduate of the REALTOR Institute (GRI) and Short Sale and Foreclosure Resource (SFR), plus many hundreds of hours of additional specialized training
  • EDUCATION: B.S. degree in Journalism/Public Relations, and M.A. degree in Organizational Management

"No-Pressure" Buyer Representation

  • As an Accredited Buyer Representative (ABR), Deborah has specialized skills and experience working on behalf of Buyers
  • Deborah asks questions and listens to your wants and needs to find the home that's right for you
  • She recommends lenders who work with you to find an appropriate and comfortable price range for you
  • She researches the market for available new and resale homes that fit your specific needs and timeframe
  • She is your strong and ethical advocate in the negotiation process and develops a written estimate of your costs
  • Deborah communicates with all parties in each transaction to ensure deadlines are met and escrows close smoothly

Enthusiastic Seller Representation

  • Deborah develops a customized Marketing Action Plan for your property -- no "one-size-fits-all" approaches!
  • She thoroughly researches & analyzes your home's "sales comparables" to determine the appropriate list price
  • She shows you how to properly "stage" your home to maximize buyer appeal and minimize market time
  • She is your strong and ethical advocate in the negotiation process and provides a written estimate of net proceeds
  • She communicates with you and all other parties to ensure a smooth closing with no missed deadlines